The SAP CCoE turned 18 – has it come of age?

The SAP Customer Centre of Expertise (CCoE) as an integral equation. The key note presentation must have brought back quite some high-school memories for many of the SAP CCoE Info Forum participants gathered in Frankfurt, Germany, from November 19th until 21st, 2014. This event was organized for the 18th time and the question that pops up is: has the SAP CCoE concept come of age? Continue reading “The SAP CCoE turned 18 – has it come of age?”

SAP update November 2012

SAP has introduced changes to its customer support methodology claiming a new ‘engagement management’ that ensures better service. SAP Labs Latin America in Brazil is to be enlarged to 400 people actively working on software solutions that are unique to suit the regional requirements. SAP Business ByDesign Feature Pack 2.5 adds new easy start implementation tools and templates with other updates. SAP presented its plans to provide all of its products on mobile platforms within nine months following its acquisition of Sybase. www.sap.com